I'm sixty two a long time old, and was on a flight from Orange County, Ca to Jacksonville, NC. All went well right up until I arrived at Charlotte,NC. Due to the fact I had wheel chair help I had been helped or else I think I would not have been. Immediately after two flight were being cancelled on that night I wasn’t seriously confident what I'd personally do. But as a result of kindness within your workers they wheeled me to shopper service each periods, And eventually upon acquiring the information that Yet another flight would not be scheduled until the morning in the 3rd they manufactured positive I'd a motel compensated for by american airlines which I a great deal appreciated. Remaining on your own was just a little Terrifying, but I produced it through, and managed for getting back again for the airport at five:thirty the subsequent morning. And all over again this flight was cancelled too. At this stage I organized to just go to a different town. Upon receiving on that flight there was a electrical fireplace within the cabin in the airplane, and right after being while in the air for about 10 minutes it absolutely was turned around and we ended up taken off the plane within a hurry.
My spouse And that i a short while ago took a trip into the Virgin Islands and returned on three/11/13. Our Flight property on American Eagle flight 4891 was delayed for take-off from St Thomas to San Juan. We had been designed to capture a connecting flight, American Airways flight 1454 from San Juan to JFK in Ny following a 2 hour layover. We ended up reassured in St. Thomas that we might make our link and the plane would await the connecting passengers. Once we arrived in San Juan we found our flight experienced previously taken off. In attempting to take care of this we had been scolded for visiting the wrong counter (We have been sent by an American Eagle worker into the American ticket counter). Astonishingly nevertheless, Regardless that we had fully commited that “faux pas,” he was capable to print a Jet Blue ticket from his American terminal! Thankfully we were finally on our method to our vacation spot – JFK in New York. Once we requested about our baggage the American agent in San Juan wasn’t positive what to inform us. He claimed they'd in all probability missed the flight to JFK in addition but to check once we arrived there. As we envisioned, our luggage didn't comply with us to The big apple so we submitted a claim and have been despatched on our way back again to Lisbon, CT three several hours far from New York. Another early morning, on three/11/13, we referred to as American Airways about our bags and that’s exactly where the runaround began. We have been at first told that our baggage SHOULD have made it to JFK that early morning but they may not explain to.
We will not likely fly American Airways at any time all over again, and neither will my friends and family. they are going to reduce a LOT a lot more than the $863 he stated.
Question if any person reads this but AA could be the worst airline on the planet. Didn’t fly them For a long time due to inside issues.
Get the CEO’s to read about repeat business and afterwards they are going to understand why These are regularly not producing The underside line. I can Actually mention that I’m under no circumstances booking along with your airline again. thanks, Sincerely
I had been on keep for approximately forty minutes, with normal ‘updates’ from the supervisor named Tony…who was contacting some unknown department to examine on the second, missing voucher….when…Indeed,, I had been Lower off! I called again…only to generally be instructed the wait around can be 18-25 minutes. I’m however ready on this phone back. This vacation may be the journey of a life span for my spouse, a wounded veteran and cancer survivor.
Their service continues to be horrendous. After I failed to capture a connecting flight to my grandmother’s funeral since they only had just one mechanic in your complete airport, they agreed to purchase my lodge expenditures. Nonetheless, it took them 3 months to have again to me, and by the time I received the Test, it experienced currently been cancelled.
The very first thing I noticed was the Aircraft by itself because I have in fact worked In this particular subject. The very first plane I was on was not even developed in America and was so in Brazil prior to I used to be even born.
So I’m sitting down in one within your fucking late planes once again.. Pilot suggests twenty five minute wait to the fucking runway because of some
My Mother had a worst working experience with AA flight.my Mom is eighty one yrs.outdated Woman who doesn't talk English.We asked for wheelchair assistance as a result of her arthritis plus a language dilemma.We had reconfirmed out ask for prior to her departure and a few days in advance of all alongside one another 4 situations.At DFW airport she necessary to modify airplane.She received from the aircraft and was instructed to await a wheelchair support.Right after waiting around while no person came to help her.On account of not obtaining a wheelchair help by the due date she skipped her connecting plane to N.J.By some means she deal with to acquire a plane but not right up until next early morning.Agent was helping her to make an arrangement for her to remain overnight for the Airport.
So, Here are a few factor’s I've recognized which i will note listed here, and consider it my very own educational venting since they don't serve The client properly whatsoever regarding this:
On Dec. fifth my spouse, Tamar and close friends Keith and Janet Burd and I ended up getting back from a 7 working day cruise on Movie star Cruise Strains. We were being scheduled to return from Miami to Louisville, KY through Charlotte on American flight 2448 at 1:00 P.M.The flight was delayed and we were prone to missing our connecting flight away from Charlotte. The ticket agent assured us that we would have a good amount of time to help make the link in Charlotte. Perfectly, the flight received later and later as well as the ticket agent then explained to us that we would have to make any connecting flight variations in Charlotte. Once the airplane finally arrived and all travellers boarded, there was A different delay as a result of mechanical problems. Then, the flight was cancelled and we were explained to to find more return to your gate where by an agent would rebook us. Alright so…..a hundred and fifty travellers with one agent !
Please take a look at this so other passengers received’t provide the similar expertise…..I would love a reply from You furthermore mght..
American Airways has the worst shopper service of all airlines I've Employed in my 63 decades. My wife’s anniversary earrings were stolen from her suitcase on June 20, 2013 and Buyer service has REFUSED to Make contact with us back again immediately after reporting the thief the working day it happened.